+ Free shipping policy does not apply to products purchased in the Golden Hour promotions, Shock Prices …
+ Tolls, travel fees or apartment parking fees paid by customers.
+ The company only delivers products to the right people that customers have registered when buying them. In the course of delivery, if there is an unclear change of recipient, we reserve the right to refuse delivery and ask the customer to receive the products at the sale location of the company.
+ If the delivery address is not clear, located in the corner, or in dangerous places, the hilly areas, difficult means of transportation, we have the right to refuse shipping and delivery direct.
+ In case of force majeure, due to natural disasters, failures of ferries or bridges …, we are not responsible for compensating for any damage arising from improper delivery or delivery of goods to the destination as agreed with the customer.
+ In case we have shipped the goods to the place of delivery as agreed at the time of purchase, but for some reason, the customer requested to return the goods, then the customer must bear the shipping costs as prescribed by the company.
+ For heavy and bulky products that need to be transported to the floor without elevator, customers are requested to assist in delivery.
+ On special days or Festive days due to limited general traffic policy (road prohibition for some vehicles …) delivery time may change, We will call you to a unified delivery time.